GENERAL PROVISIONS

1. general
The terms and conditions apply to services rendered and the purchase of products in 7 Sense GmbH.

2. cancellations or no-shows
In the event of cancellations at short notice within 24 hours of the treatment appointment or in the event of a no-show, we will have to charge you the full amount of the booked service.

3. delays
Please understand that we can no longer serve customers who arrive more than 15 minutes late, depending on the order volume.

4. vouchers
Vouchers given to customers of 7 Sense GmbH are valid for 3 months unless otherwise stated.
Promotional vouchers are valid for 1 year from the date of issue and are transferable. Payment in cash is not possible.

5. actions/offers
Promotions are not cumulative. Certain offers can only be booked online and are limited in time.

6. complaints or defects
Complaints or defects must be made immediately or within 24 hours in person at the salon. Defects or complaints will be remedied in the form of the service performed. Compensation in cash is excluded.